Frequently Asked Questions
Everything you need to know about your SKIMS MÉXICO experience.
What are the shipping times within Mexico?
We offer standard shipping across Mexico which typically takes 3 to 5 business days. Express shipping options are available at checkout for delivery within 1 to 2 business days.
How do I find my perfect size?
Each product page includes a detailed size guide tailored to our signature compression and stretch fabrics. We recommend following our measurement chart to ensure the best fit for your body type.
What is your return policy?
We accept returns on most items within 30 days of delivery, provided they are in original condition with tags attached. Please note that for hygiene reasons, certain items like underwear and hosiery are final sale.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and local Mexican payment methods including OXXO Pay and SPEI transfers.
Are your products authentic?
Yes, SKIMS MÉXICO is an authorized retailer. All products sold on our site are 100% authentic and sourced directly from the official manufacturing facilities.
How should I care for my SKIMS garments?
To maintain the integrity of the technical fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or fabric softeners.